PRIVACY POLICY

 

1. Introduction:

a) Yoga Vedanta (hereinafter referred to as "us", "we", or "our") is involved in providing virtual/digital/online classes, courses, sessions and workshops relating to Yoga and Meditation. We operate the website www.yogavedanta.com (hereinafter referred to as the "Site").

b) We at Yoga Vedanta know that you as a user (hereinafter referred to as “you”, “your” or “user”) care about how your personal information is used and shared, and are concerned about your privacy. Please read the following to learn more about our privacy policy.

c) By visiting or using our website (www.yogavedanta.com) and domain name, and any other linked pages, features, content or any services (as defined in our Terms & Conditions ) we offer from time to time in any manner, you consent to and acknowledge that you accept, and are subject to, the practices and policies outlined in this Privacy Policy. You further consent to the collection, use, sharing, disclosure and processing of your personal information by us in accordance with the terms of this Privacy Policy or as otherwise required by, or permitted under, applicable law. If you choose not to provide the Personal Information that we seek from you, you may not be able to avail the Services offered by Yoga Vedanta listed on our Site, or we may not be able respond to any queries that you may have.

d) As we improve and increase our services, this Privacy Policy may change. It is your responsibility to check this Privacy Policy for any updates as you continue to use our Site. Continued use of the Site constitutes your agreement of any changes to this Privacy Policy.

e) This Privacy Policy is published in compliance and in accordance with the provisions of the Indian Information Technology Act, 2000 and the Information Technology (Reasonable security and procedures and sensitive personal data or information) Rules, 2011 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

f) The purpose of this Policy is to provide you with clear and complete information about the treatment of your Personally Identifiable Data and Information and your Sensitive Personal Data or Information that Yoga Vedanta receives and/or collected when you use the Site and the way your Personally Identifiable Information and Data and Sensitive Personal Data or Information is stored, processed, used and protected by Yoga Vedanta.

g) Any personal information you provide or is collected through the Website is stored and controlled by Yoga Vedanta.

 

2. Information Collected:

a) Information you provide to us:

In order for Users to register for a virtual/digital/online classes, course, session and/or workshop, Yoga Vedanta may require Users to provide us with certain information that personally identifies such Users ("Personal Information"). Yoga Vedanta may also collect certain data which are specified as sensitive and/or personal information under the SPDI Rules such as passwords, medical records and history, physical, physiological and mental health condition etc. (hereinafter referred to as “SPDI”). You hereby consent to collection of such information. Personal Information inter alia includes the following categories of information:

           i) Contact data required at the time of registration on the Site, including your name, e-mail address, phone/mobile number, gender, location and any other contact details;

         ii) Demographic data (optional) such as time zone, postal address and location details;

        iii) Basic bank details for payment processing; and

        iv) Personal Information and SPDI (where necessary) collected for provision of the Services on the Site, including details about your health, mental wellbeing, disabilities or other health related information such as past medical history.

If a User communicates with Yoga Vedanta by, for example, e-mail or by instant messages, any information provided in such communication may be retained as Personal Information by Yoga Vedanta. We may contact you, by email or other means; for example, we, may send you promotional offers, or communicate with you about your use of the Site or the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our Service. If you do not want to receive email or other mail from us, please indicate your preference by emailing us at info@yogavedanta.com or contacting our Grievance Officer.

b) Information collected automatically –  

Whenever you interact with our Site, we automatically receive and record information on our server logs from your browser including your IP address, 'cookie' information, and the page you requested. 'Cookies' are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Site are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device's acceptance of cookies, but this may prevent you from taking advantage of our Site’s features.

c)  Unsolicited information:

Yoga Vedanta may receive personal information about Users or other persons that it has not actively sought to collect. If permitted or required by law, Yoga Vedanta may keep records of this information. If not, we will destroy or de-identify the information when practicable, lawful and reasonable to do so.

 

3. Use of Information:

We and our affiliates use your Personal Information and SPDI for the following purposes:

a) The provision of Services on the Site including optimizing, or further developing/improving operation of the Site or providing better user experience;

b) To contact you in relation to Service offerings on the Site, including pursuant to current or future collaborations with third party service providers;

c) General business and operating purposes, such as the administration, management and operation of the business, including client/user interaction, responding to requests, customizing and improving our Services;

d) For payment, billing and invoicing related purposes;

e) To analyse the use of our resources, troubleshooting problems and improve our Services;

f)  To generate aggregated data to prepare insights (not being SPDI) to enable us to understand patterns and trends with a view to learn more about your preferences or other characteristics;

g) Compliance with our obligations under applicable laws and other regulations, including to protect against and prevent fraud and other legal or information security risks; and

h) To serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or for any other lawful purpose.

 

4. Third Party Links:

Our Site may contain or facilitate links to third party websites. We are not responsible for the practices employed by the Sites linked to or from our Site or the information or content contained thereafter. When you use a link to go from our Website to another web site, our Privacy Policy is no longer in effect. Users agree and understand that privacy policies of these third-party websites are not under control of Yoga Vedanta. Users understand that once a User leaves Yoga Vedanta’s servers, any information such User provides will be governed by the privacy policy of the operator of the third party Site used by such User. Please read over those rules and policies before proceeding.

 

5. Information sharing & disclosure:

a) Yoga Vedanta will not sell or rent your Personally Identifiable Information and your Sensitive Personal Data or Information to anyone.

b) Other than as specifically provided herein and for the purposes mentioned herein, Yoga Vedanta will divulge Personally Identifiable Information about you to other companies or people or entities when:

       i) Yoga Vedanta has your specific consent to share the information, which Yoga Vedanta will request from you, as and when the need arises;

      ii) There are any requests from any Indian or foreign government, security agencies, law enforcement agencies, and any other statutory or regulatory agencies under law in force in India;

    iii)  Yoga Vedanta will respond to any court summons, court orders or legal process; or

    iv)  Yoga Vedanta believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

      v) Yoga Vedanta may transfer information about you if Yoga Vedanta is acquired by or merged with another company. In this event, Yoga Vedanta will notify you before information about you is transferred and becomes subject to a different privacy policy.

    vi)  Yoga Vedanta finds that you have violated the Yoga Vedanta Terms of Use applicable to your use of our Site.

We store and retain the Personal Information and SPDI until we receive requests from the Users for deletion of the same.

c) We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

       i) We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, so that we can better understand customer behaviour and improve our products, services, and advertising.

      ii) We may collect information regarding customer activities on our Website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our Site, and the Services listed therein are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

    iii) We may collect and store details of how you use the Services listed on our Site, including search queries. This information may be used to improve the relevancy of results. Except in limited instances to ensure quality of user interface of our Website, such information will not be associated with your IP address.

If we do combine non-personal information with Personally Identifiable Information the combined information will be treated as Personally Identifiable Information for as long as it remains combined.

6. Confidentiality & Security

a) Except as otherwise provided in this Privacy Policy, Yoga Vedanta will keep all Personal Information private and will not share it with third parties, unless Yoga Vedanta believes in good faith that disclosure of such Personal Information, SPDI or any other information Yoga Vedanta collects about Users is necessary for Permitted Use or to:

       i)        Comply with a court order or other legal process;

      ii)        Protect the rights, property or safety of Yoga Vedanta, Yoga Vedanta’s officers, employees, agents, consultants and affiliates or another party;

    iii)        Enforce the Agreement, including Terms of Use; or

    iv)        Respond to claims that any posting or other content violates the rights of third-parties.

 

b) We will put in place measures to ensure that Your information in our possession or under our control is destroyed and/or anonymized reasonable after:

       i)        The purposes for which your information was collected is no longer being served by the retention of such information; and

      ii)        Retention is no longer necessary under any applicable law. Your data may be anonymized, de-identified and/or aggregated, and the resulting data may be held by us or our affiliates, associates, agents, representatives, and other authorized third parties, for as long as necessary for us to provide the Services effectively or for other purposes.

c) The security of Users’ Personal Information is important to Yoga Vedanta. Yoga Vedanta follows generally accepted industry standards to protect the Personal Information submitted to Yoga Vedanta, both during transmission and once Yoga Vedanta receives it. Although Yoga Vedanta makes best possible efforts to store Personal Information and SPDI in a secure operating environment that is not open to the public, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Yoga Vedanta does not guarantee that there will be no unintended disclosures of Personal Information and/or SPDI, subject to Yoga Vedanta’s compliance with the applicable laws with respect to confidentiality and privacy of User’s data. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Site or otherwise is at your own risk.

7.  Updates and Changes to Privacy Policy:

Yoga Vedanta reserves the right, at any time, to add to, change, update, or modify this Privacy Policy. Users are requested to review this Privacy Policy frequently. If any change has been incorporated in this Privacy Policy by Yoga Vedanta, then Yoga Vedanta will post such changes on this page. In all cases, use of information Yoga Vedanta collects is subject to the Privacy Policy in effect at the time such information is collected by Yoga Vedanta. Your continued access or use of the Site once a revision becomes effective will mean that you accept the revised policy and agree to be bound by such policy.

8.  Users’ Rights:

Users have a right to correct any errors in such User’s Personal Information and / or SPDI available with Yoga Vedanta. A User may request Yoga Vedanta in writing that Yoga Vedanta ceases to use such User’s Personal Information. Yoga Vedanta may stop providing Services to such a User, if so required. If the Users are visiting our Site or availing the Services, such usage constitutes express consent by the Users to us collecting, storing, processing, transferring or disclosing Personal Information in accordance with the terms of this Privacy Policy or as otherwise required by, or permitted under, applicable law.

9. Grievance Officer:

We will redress your grievances and concerns surrounding usage of Services through Yoga Vedanta’s Site and use of our Site within specified timelines as specified under the applicable law. If you have any questions about viewing or updating information we have on file about you, or if you wish to raise any complaint/grievances, or object/withdraw your consents, please contact us at   or reach out to our Grievance Officer whose contact information is detailed below:

EMAIL: info@yogavedanta.com

POSTAL ADDRESS: A2/91, Second Floor, Janakpuri, New Delhi – 110058.

Please provide us with a detailed description of the complaint/grievance, and we will endeavour to resolve Your grievances within 15 (fifteen) days from the date of receipt of such grievance or within such timeframe stipulated under applicable laws. 

10. Governing Laws and Jurisdiction:

This Privacy Policy is governed by the laws of Republic of India without regard to conflict of laws and the Courts of Delhi, India shall exclusive jurisdiction in any matter arising from this Privacy Policy.